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ex-Royal & SunAlliance Life

ex-Alba Life

ex-Britannic Assurance

ex-Britannic Retirement Solutions (BRS)

ex-Britannic Unit Linked Assurance (BULA)
/ ex-Cornhill

ex-Century Life

ex-Swiss Life (UK)


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This section will help you contact us, if you can’t find the information you’re looking for.
 
 

Former Royal & SunAlliance Life policyholders

If you want to write to us, you should write to:

Phoenix
Policyholder Services
PO Box 30
LIVERPOOL
L69 3HS

If you want to speak to us then you can use the following numbers. We’re open Monday to Friday, from 8.30am to 5.30pm GMT, excluding bank holidays. We may record or monitor calls for your protection.
If you’re a policyholder Please call
Our main number if you’re
calling from the UK		 0845 788 3311

Low call rates apply, although costs can vary between telecom providers.
Our main number if you’re
calling from overseas		 +44 (0)151 255 5177

Alternatively, if you took your policy out originally with the following companies: Please call
Lloyds Life Assurance Limited

or

Royal Heritage Life Assurance Limited		 0845 070 0813

Low call rates apply, although costs can vary between telecom providers.
Property Growth Assurance Company Limited

or

Sun Alliance Linked Life Insurance Limited with a unit linked policy		 0845 601 3296

Low call rates apply, although costs can vary between telecom providers.
Sun Alliance Pensions Limited 0845 075 0756

Low call rates apply, although costs can vary between telecom providers.

If you’re: Please call
An Independent Financial Adviser (IFA) 0845 711 2411

Low call rates apply, although costs can vary between telecom providers.
Calling from overseas +44 (0)151 255 5177

 If you would like to fax us then you should use +44 (0)151 328 2000.

 

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